Privacy Policy

Rising Song Behavioral Health, PLLC

Last Updated: 03/05/2026

Rising Song Behavioral Health, PLLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of visitors to our website and individuals who communicate with our practice. This Privacy Policy explains how information is collected, used, and protected when you visit our website or communicate with us electronically.

This policy applies to information collected through our website and other online communications.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form

  • Request an appointment

  • Communicate with us via email

  • Sign up for communications

  • Complete intake paperwork through secure portals

This information may include:

  • Name

  • Email address

  • Phone number

  • Basic information about your inquiry

  • Any other information you voluntarily provide

We may also collect non-personal information automatically when you visit the website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visits

This information helps us understand how our website is used and improve its functionality.

How Your Information Is Used

Information collected through the website may be used to:

  • Respond to inquiries or appointment requests

  • Provide information about services

  • Improve website functionality

  • Communicate with you about scheduling or practice operations

  • Maintain website security

We do not sell, rent, or trade personal information to third parties.

Cookies and Website Analytics

This website may use cookies or similar technologies to improve user experience and analyze website traffic.

Cookies are small data files stored on your device that allow the website to recognize returning visitors and understand how the site is being used.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect personal information submitted through our website. However, no method of internet transmission is completely secure.

Once you become a patient, communication involving protected health information will occur through secure, HIPAA-compliant systems whenever possible.

Links to Other Websites

This website may contain links to external websites. Rising Song Behavioral Health is not responsible for the privacy practices of those sites.

Children's Privacy

This website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors through this website.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practice operations, technology, or legal requirements. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy, please contact:

Rising Song Behavioral Health, PLLC 29 North Market Street, Suite 300 Asheville, NC 28801

Phone: (828) 672-2547
Email: alicia@risingsongbehavioralhealth.com