Crisis & Emergency Resources

Rising Song Behavioral Health is not an emergency service.If you are experiencing a mental health crisis or feel that you or someone else may be in immediate danger, please seek emergency support right away.

If You Need Immediate Emergency Help

Call 911

If there is an immediate risk of harm to yourself or others, please call 911 or go to the nearest emergency room.

If police assistance is needed for a mental health situation, you may request a Crisis Intervention Team (CIT) officer. CIT officers receive specialized training in responding to mental health crises.

National Crisis Resources

988 Suicide & Crisis Lifeline

Call or text 988Available 24 hours a day, 7 days a week

You can also chat online at:https://988lifeline.org

The 988 Lifeline provides confidential support for people experiencing emotional distress, suicidal thoughts, or mental health crises.

Crisis Text Line

Text HOME to 741741

You will be connected with a trained crisis counselor via text message.

More information: https://www.crisistextline.org

Local Crisis Services (Western North Carolina)

Mobile Crisis Management

Mobile Crisis teams provide on-site mental health crisis response, often coming directly to your location.

Services are available regardless of insurance status.

For Buncombe County and surrounding counties:

Call 888-573-1006

Serving:

  • Alexander

  • Buncombe

  • Caldwell

  • Henderson

  • Madison

  • McDowell

  • Mitchell

  • Polk

  • Rutherford

  • Transylvania

  • Yancey

For Western Counties:

Call 888-315-2880

Serving:

  • Cherokee

  • Clay

  • Graham

  • Haywood

  • Jackson

  • Macon

  • Swain

You can also search for crisis services by county through the North Carolina Department of Health and Human Services:

https://www.ncdhhs.gov/assistance/mental-health-substance-abuse/crisis-services

If You Are Seeking Help for Someone Else

If you are concerned about a friend, family member, or loved one who may be experiencing a mental health or substance use crisis, the North Carolina DHHS resource below may help guide next steps:

Finding Help for Someone in Crisis

https://www.ncdhhs.gov/assistance/mental-health-substance-abuse/crisis-services

Additional Support Resources

National Alliance on Mental Illness (NAMI) – Western Carolina

Provides education, support groups, and resources for individuals and families affected by mental illness.

https://www.namiwnc.org

National Sexual Assault Hotline (RAINN)

Phone: 800-656-HOPE (4673)Online chat:https://online.rainn.org

RAINN provides confidential support for survivors of sexual violence.